Domestic Shipping (Qatar):

We offer delivery across Qatar within 2–3 business days. Please note that business days do not include weekends or public holidays. Delivery within Qatar is QAR 50, with free delivery on orders above QAR 1000.

International Shipping:

We ship internationally to all destinations. Delivery times and fees depend on the shipping country and will be calculated at checkout.

Customs and Duties:

For international orders, please note that any customs duties, taxes, or additional fees required by the destination country are the responsibility of the recipient. These charges are determined by local customs authorities and are beyond our control. We recommend consulting your local customs office regarding potential fees before placing your order.

Shipping Address:

Please ensure that the recipient’s name, address, and contact details are correct and complete. We cannot be held responsible for delays or failed deliveries due to inaccurate information provided by the customer.

Eligibility:

Returns and exchanges are accepted within 14 days of receiving your order. Fragrance products must be unopened, unused, and in their original packaging to be eligible. Due to hygiene and safety standards, we cannot accept returns of opened perfumes or oils.

Process:

To request a return or exchange, please contact us at [email] with your order details.

Shipping and Handling:

Customers are responsible for shipping and handling fees for returns or exchanges, except in cases where the return is due to our error (e.g., damaged item or incorrect product received).

Our team is here to help with any questions about your order.

📧 Email: [email]

📱 WhatsApp: [number]